Team Knowledge Matrix – how to identify knowledge gaps within a team
If our company reaches a point where the product is too big to keep in mind how it works, more teams need to be introduced. This usually results in incorrect knowledge distribution. According to Conway’s law the system will eventually adapt to the new organization structure. But until this is achieved, people can become frustrated and leave. We can act proactively by identifying gaps and reducing them. A tool that can help us with that task is the team knowledge matrix
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